Question 1

What is the most important lesson from 200 entrepreneur interviews?

Accepted Answer

The most critical lesson is to build systems that allow your business to operate without you, enabling you to focus on strategic growth and create a business that serves your life.

Question 2

How has e-commerce strategy shifted in recent years?

Accepted Answer

The focus has shifted from relentless customer acquisition to prioritizing customer retention, as loyal customers are the foundation of a sustainable and profitable e-commerce business.